Follow-up that chases every enquiry
until it books or says no.
MyTradeBuddy gives UK trade businesses a follow-up system that never gets busy, tired, or distracted. The AI calls up new enquiries, SMS and email sequences keep chasing, reminders protect booked surveys, and reactivation campaigns bring old quotes back to life — so nothing sits in an inbox going cold.
What is a follow-up system for a trade business?
A follow-up system makes sure every enquiry reaches an outcome. MyTradeBuddy calls new enquiries up with AI, chases by SMS and email until the homeowner books, reschedules, or says no, protects booked surveys with reminders, and goes back to old quotes and past customers with reactivation campaigns.
Systematic follow-up vs chasing when someone is free
Follow-up shaped by how your jobs actually book
A boiler replacement, a bathroom renovation and a storm repair book on different timelines. The sequences reflect the decision cycle of the work, not a generic drip campaign.
For plumbers
Boiler enquiries chased while the homeowner is still deciding — not after they have booked a survey with someone else.
Follow-up for plumbersFor kitchen & bathroom
Renovation projects have long decision cycles. Sequences keep your business in the conversation until the survey books.
Follow-up for kitchen & bathroomFor roofers
Storm-week enquiry spikes get every homeowner a response — urgent leaks flagged, quotes chased to an answer.
Follow-up for roofersFollow-up system FAQs
A lead follow-up system makes sure every enquiry gets a response and keeps getting chased until there is an outcome. For trade businesses that means new enquiries get called up by the AI, then SMS and email sequences continue until the homeowner books, reschedules, or says no.
Most trade enquiries go cold not because the homeowner chose someone else, but because nobody got back to them while they were still deciding. Whoever responds and keeps the conversation going usually wins the job.
The AI calls the enquiry up, qualifies it on area, timing, job type and intent, and offers a survey slot. If they do not answer or are not ready, SMS and email sequences keep following up until they book or say no.
Yes. Sequences run until the homeowner books, reschedules, or clearly says no — and any opt-out is respected immediately. The goal is a clear outcome for every enquiry, not endless messages.
Yes. Reactivation campaigns go back to unbooked quotes and past customers with a reason to get in touch — and booked outcomes land in your calendar the same way new enquiries do.
Follow-up is one part of the system
Chasing works best when there is exclusive demand coming in and every call gets answered. Follow-up works alongside the other two systems.
Lead generation
Exclusive local demand built around your trade — one business per area, no shared leads.
Learn about lead generationAI receptionist
Missed and after-hours calls answered, qualified and routed — so no enquiry disappears into voicemail.
Learn about the AI receptionistSee the follow-up system chase a real enquiry
Book a demo and we will walk through what happens to an enquiry from the moment it arrives — the AI call, the SMS and email sequences, reminders, and how outcomes land in the CRM.